Professional Services

Implementation – Getting Onboard with TS Imagine

Our team of implementation consultants work with you and your external partners to fully manage your onboarding process. Each implementation plan is based on our full understanding of your business requirements, integration and training needs.

Our team brings an enormous wealth of experience implementing SaaS and on-premise solutions. Over the years we have developed and fully battle-tested our implementation approach, in order to ensure that every project is set up for success.

TS Imagine Makes Implementation Easy.

Implementation Process:

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Consulting – Supporting Your Business Evolution

TS Imagine understands that every business is different and has unique strategic goals, operational complexities, and challenges to work through as the business evolves. Our Consulting team works hand-in-hand with clients to assess the full scope of their strategic challenges, delivering proprietary functionalities, best-practice recommendations, and optimized workflow processes for efficient trading, portfolio, and risk management operations. This comprehensive support ensures that clients get the maximum benefit from the platform.

TS Imagine Understands That Every Business Has Unique Needs.

 


Our people come from a variety of trading, financial services, and institutional banking backgrounds. They work in close partnership with clients to create solutions for front, middle and back-office needs, such as:

  • Evolving technology in step with changing business strategies
  • Automating Workflows
  • Planning for the technology/expertise needed for future growth

 


 

On Going Support

Whether you need assistance using our applications, require technical support or need changes to be made in real time, our Support Teams are available to provide the highest standard of assistance.  We operate out of multiple regional hubs, including London, New York, Montreal and Hong Kong, providing a consistent, progressive and around the clock support service.

Support collaborate closely with all TS Imagine teams to ensure that your needs are met, gaining access to specialists, developers and consultants on your behalf as the situation demands.  With a mindset of continual learning and a focus on individual client requirements, we provide a reactive and personalized service in order to maximize your use of the platform.

The Support service is accessible via phone, portal, chat and email, operating regionally, while collaborating globally, to ensure systems and services are available when you need them.

Bobs Guide Customer Service Award 2020

News / Insights

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The Dollar Milkshake Theory – Stress Testing the Potential Impact of a Sovereign Debt and Currency Crisis

Stress Tests play an important role in improving financial stability by enhancing market discipline and transparency.  Here we consider the third example of these stresses based on current market conditions and show how the risk factors can be generated along with their relevant shock examples.

November 28, 2022

Europe, Russia & Energy – Simulating the Market Impact of Price Caps and the Cost of War

Since the start of the war in Ukraine, Western nations have imposed sanctions on many Russian individuals, businesses and state-run enterprises. Stress Tests play an important role in improving financial stability by enhancing market discipline and transparency. 

November 21, 2022

Fire & Ice – Simulating Midterm Market Scenarios

Stress Tests play an important role in improving financial stability by enhancing market discipline and transparency. Clients leverage TS Imagine’s flexible and powerful risk engine to stress test a variety of specific scenarios.    With Americans set to commence voting early next week, markets around the globe are watching carefully. Will the midterms disrupt the Democratic legislative agenda or tip in their favor?  We ran two scenarios through our stress-testing engine, gaming the potential market impacts. Please note that these are hypothetical shocks and are not a prediction of any forthcoming events.   

November 7, 2022

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